🔐 Deskmond Privacy Policy
Effective Date: April 2025
Deskmond ("Deskmond," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our e-learning platform, accessible via our website and associated applications (collectively, the "Service").
📋 1. Information We Collect
We collect minimal personal information and only from adults (teachers, schools, and parents):
- Parent's email address
- Child’s first name and surname (submitted only by the parent)
- Tenant information (e.g., teacher/school name, contact email)
We do not collect: Dates of birth, location data, phone numbers, or sensitive personal data.
⚙️ 2. How We Use Information
- Provide, maintain, and improve our Service
- Create and manage learner profiles
- Enable communication between teachers and parents
- Ensure compliance with privacy laws and platform policies
📑 3. Legal Basis for Processing (GDPR)
Where the General Data Protection Regulation (GDPR) applies, our legal bases include:
- Consent: Parents give explicit consent when adding a child profile
- Contract: Teachers/schools use the platform under a service agreement
- Legitimate Interest: Operating and improving Deskmond as an educational tool
🔗 4. Data Sharing and Third-Party Services
We do not sell your data. We only share personal data with trusted third-party processors who help us operate the platform. These include:
- Data storage providers (e.g., Iubenda, Backblaze)
All processors comply with GDPR, CCPA, and other applicable laws.
🍪 5. Cookies and Analytics
We use essential cookies for basic platform functionality. We do not use third-party marketing or tracking cookies.
👶 6. Children’s Privacy (COPPA)
Deskmond is designed for use by educators and parents. Children may only use the platform via parent-created profiles.
- Only parents can create learner profiles
- No direct data is collected from children
- No advertising is served to children
🧾 7. Data Subject Rights (GDPR, POPIA, and Other Applicable Laws)
Depending on your location, you may have rights under data protection laws such as the EU/UK General Data Protection Regulation (GDPR), South Africa’s Protection of Personal Information Act (POPIA), or other applicable national privacy laws. These rights may include:
- Requesting access to your personal data
- Requesting correction or deletion of your data
- Withdrawing consent at any time
To exercise these rights, contact us at: privacy@deskmond.com. We will respond within 30 days of receiving a verified request.
📦 8. Data Retention
We retain data only as long as necessary to provide the Service. Upon account closure or request, we delete data within 30 days unless legally required to keep it.
🔐 9. Data Security
- Encrypted data transfers (HTTPS)
- Restricted access to authorised personnel
- Secure cloud storage (GDPR + SOC 2 compliant)
🌍 10. International Data Transfers
Deskmond is based in Mauritius but may use global third-party services. We use safeguards like Standard Contractual Clauses for international transfers.
🛠️ 11. Changes to This Policy
We may update this Privacy Policy to reflect legal or platform changes. Significant updates will be communicated via email or platform notifications.
📬 12. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us:
✅ By using Deskmond, you confirm that you have read and understood this Privacy Policy.